Npower's hometeam reported that they have seen a six-fold increase in customers enquiring about replacement boilers and new boilers since the announcement of the Government's boiler scrappage scheme.
Six times more appointments were booked through npower hometeam on the first day of the Government scheme, compared to the previous day. The company, which installs the boiler, services the boiler and repairs the boiler when needed, has even had to draft in extra staff to meet the demand while existing staff are working overtime.
In December, npower became the first energy supplier to launch its own boiler scrappage scheme, but with the Government announcement consumers could now be eligible to receive as much as £800 towards the cost of a new gas boiler installation as well as saving nearly £235 off an annual gas bill, when replacing one that is G-rated. This month has seen some of its competitors follow npower's example.
Kevin Miles, chief executive officer of npower retail, said: "As we enter the coldest winter for 30 years, we are finding that the boiler scrappage scheme is striking a chord with our customers. With the Heating & Hot Water Industry Council estimating the average cost of a boiler installation to be around £2500, £800 is a significant discount.
Greengates Builders Merchants Accrington, Lancashire was shocked to hear the amount you can save due to the boiler scrappage scheme.