Greengates Builders Merchants

Missing Post!

Ever wondered what happens to all the post we hear about going missing every day? Well read on!

ROYAL Mail bagged a cash windfall of £1.2million last year flogging off valuable items that got “lost” in the post, writes Jon Coates.

, costing millions in postage, is amassed at the company’s National Returns Centre at a rate of almost 60,000 items a day.

These are opened by staff and items of value are held for four months before being sold at Surrey-based Wellers Auction House, with all the profits going to the Royal Mail. In the past financial year it shredded more than 21 million letters and auctioned off birthday and Christmas presents, laptop computers, mobile phones, artwork and even bagpipes.

The profit was a 25 per cent increase on the previous year, when £900,000 was raised from the auctions.

It has also emerged that hundred of thousands of first-class letters are being delivered late every day, despite a huge increase in the price of stamps.

Royal Mail pushed through the contro­ver­sial rises of 46p to 60p for a first-class stamp and 36p to 50p for second-class at the end of April, to the dismay of pensioners’ groups.

Royal Mail’s annual review showed it received nearly 440,000 complaints about its service in the last financial year, up from 423,000 the previous year.

There were more than 3,000 addresses in the UK during this period where mail was not delivered on a regular basis due to factors like “hazardous terrain” or “dangerous dogs in customers’ gardens”.

The Sunday Express  revealed that the contro­ver­sial practice of auctioning “lost” valuables has netted £5.1million for the firm’s coffers since 2005. In response to a Freedom of Information request, Royal Mail said it does not keep a record of the items being auctioned, so could not provide details of even the most valuable items sold.

A spokesman for Wellers Auction House said it could not disclose details of the items sold due to confi­den­ti­ality agreements with Royal Mail, but most of the items were valued at under £20.

“So now you know were all our missing post goes” says Greengates Builders Merchants Accrington, Lancashire

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